Privacy Policy
Guardcon Consulting Engineers is committed to providing quality services to you, and this policy outlines our obligations concerning the management of your personal information.
We adhere to the Australian Privacy Principles (APPs) as set out in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern how we collect, use, disclose, store, secure, and dispose of your personal information. For more information on the Australian Privacy Principles, please visit the website of the Office of the Australian Information Commissioner at www.oaic.gov.au.
What is Personal Information and Why Do We Collect It?
Personal information refers to any data that identifies an individual. Examples include names, addresses, email addresses, and phone numbers.
We collect your personal information in various ways, including:
- Through our website
- Via phone and email communication
- Through direct interaction during project engagements
We collect this information for the primary purpose of providing engineering services, offering information to clients, and facilitating marketing communications. We may also use your personal information for secondary purposes that are closely related to the primary purpose, such as follow-up services, where you would reasonably expect such use.
You may opt-out of any marketing communications by contacting us in writing.
Sensitive Information
Sensitive information, as defined by the Privacy Act, includes data about an individual’s racial or ethnic origin, political opinions, religious beliefs, or health information. Sensitive information will only be used by us for:
- The primary purpose for which it was collected
- A directly related secondary purpose
- With your consent, or where required by law
Third Parties
In most cases, we collect personal information directly from you. However, we may also receive information from third parties. When this happens, we will take reasonable steps to inform you of the data provided to us by these third parties.
Disclosure of Personal Information
We may disclose your personal information in the following circumstances:
- To third parties, with your consent
- When required or authorized by law
Security of Personal Information
Your personal information is stored securely to protect it from misuse, loss, unauthorized access, modification, or disclosure. When your personal information is no longer required, we will take reasonable steps to destroy or de-identify it. However, most of the personal information is stored in client files, which we will retain for a minimum of seven years.
Access to Your Personal Information
You have the right to access the personal information we hold about you and request corrections to ensure accuracy. If you wish to access or correct your personal information, please contact us in writing. We do not charge any fee for accessing your data, though an administrative fee may apply for copies of the information.
Maintaining the Quality of Your Personal Information
We strive to ensure that your personal information is accurate, complete, and up to date. If your details change, please notify us so we can update our records.
Policy Updates
This policy may change from time to time. Updates will be made available on our website.
Contact Us
For any questions or concerns regarding our privacy policy, please contact us:
Guardcon Consulting Engineers
1A/242 Ryrie Street,
Geelong, VIC 3220
Email: [email protected]
Phone: 03 4206 6242
ABN: 85 977 326 454